Pub & Hotel

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hospitality pos software australiaOur Hospitality point of sale offers Pubs & Clubs with the perfect Point of Sale solution - Our Pub and Club Point of Sale solution – Sorento Ideal Pos - is developed in Australia and is currently used in hundreds of venues across Australia. Our hospitality POS solutions are designed to increase venue profitability by driving efficient labour and inventory management, increasing customer re-visits and average spend, improving service and reducing administration effort.

Hospitality Point of Sale solutions for Pubs, Clubs and Hotels

A bar, bistro, restaurant and bottle shop can be run smoothly from a single integrated hospitality POS solution with no compromises. Bar specific features include wrist band access, general or named bar tabs, and the ability to run pub raffles. Restaurant features include full table service or bistro modes. Bottleshop features include Mix n Match promotions and customer loyalty. The solution also supports portable data terminals for stock management. Sophisticated business intelligence reporting helps owners minimise costs by detecting supplier price increases, tracking labour costs against sales, and reporting wastage.

In addition, our premium hospitality POS solutions include features designed to help venues attract the lucrative 18-30 year old market segment.

Other features of Sorento Ideal POS Systems:

  • Promotions including happy hour, mix n match sales and ticket printing.
  • Handheld remote ordering including “cocktail waitress” mode allowing ordering and settlement on the handheld.
  • Poker Machine integration including Ebet, Turbo, Max Gaming, Dacom, Sentinel, Computagame, System Xpress and Bounty (availability effected by jurisdiction)
  • Customer loyalty – earn points on all purchases and decide which parts of the venue they can be spend. For eample earn points in the bottle shop that can only be redeemed in the bar or bistro.
  • Stocktake and receive goods using a portable data terminal.
  • DVR security interface sends sales data ‘Live’ to a DVR to match surveillance images to POS transactions
  • Easily detect supplier overcharges
  • Access your system remotely from anywhere in the world
  • Track staff voids and no sales
  • Control multiple venues centrally and consolidate sales and inventory across venues.
  • Purchase Orders can be automatically emailed and invoices from ALM, HLW and ILG can be imported directly
  • Optional Beverage monitoring allows real-time monitoring of bulk beverage usage as compared to sales
  • Optional MYOB interface
  • Hospitality POS systems includes free training

    Sorento solutions include training for both managers and front of house staff. Our aim is to make our customers self sufficient. At Sorento, we prefer to look for new customers rather than charge our existing customers for services they could be trained to perform themselves.

    Hospitality POS Software Australia System Support

    All Sorento solutions come with support allowing our customers to access our local support desk for any issues or questions. In addition, we encourage all our customers to connect their systems to the internet which allows our local support desk to remotely access their system and rectify issues without an on-site visit. The same technology is made available to our customers allowing them remote access to their system from any internet connected computer.

    Hospitality POS System Quality hardware

    Sorento only uses the best terminals and printers in the industry from companies like Toshiba and Advanpos. Our systems provide many years of reliable service because they can withstand the rough and tumble of hospitality. Our terminals are all splash and dust proof, and are handhelds can withstand drops.

    Watch the Toshiba STA10 video here.

    Our solutions have an extremely low cost of ownership

    This is because our systems are reliable and are ongoing support costs are extremely reasonable. Our use of high quality hardware means our customers are not burdened with high maintenance fees after their purchase. It has been found by researchers (IBM whitepaper is available on request) that acquisition costs only represent 32.5% of the total cost of ownership of an average POS system, and that the majority of the costs over the life of the system are related to reliability, serviceability, manageability, and environmental costs. Therefore the cost of additional services and support are a major contributor to the overall cost of a system and as such, Sorento is committed to maintaining affordable support and service rates for all its customers.
    Hospitality POS Software Australia
    hospitality point of sale