Our Sorento Xpress Quick Service Point of sale solution is designed to help you speed up service and decrease costs. Features like customer loyalty are included as standard as well as features to help increase repeat customers and average spend. Support for order delivery management makes it easy to track delivery orders and optional caller Identification means the system automatically displays a caller details and past order history when a phone call is received. Other features include an integrated pizza builder, employee rostering and inventory management.

Sorento Xpress is currently used in more than 20,000 sites around the world. The solution is designed to increase venue profitability by driving efficient labour and inventory management, increasing customer re-visits and average spend, improving service and reducing administration effort.

Sophisticated business intelligence reporting helps owners minimise costs by detecting supplier price increases, tracking labour costs against sales, and reporting wastage. In addition, our premium venue solutions include features designed to help venues attract the lucrative 18-30 year old market segment.

Other features of Sorento Xpress POS:

Xpress POS systems includes free training

Sorento solutions include training for both managers and front of house staff. Our aim is to make our customers self sufficient. At Sorento, we prefer to look for new customers rather than charge our existing customers for services they could be trained to perform themselves.

Xpress POS systems includes support

All Sorento solutions come with support allowing our customers to access our local support desk for any issues or questions. In addition, we encourage all our customers to connect their systems to the internet which allows our local support desk to remotely access their system and rectify issues without an on-site visit. The same technology is made available to our customers allowing them remote access to their system from any internet connected computer.

Xpress POS system is made of quality hardware

Sorento only uses the best terminals and printers in the industry from companies like Toshiba, IBM, EBN, Dell and Epson. Our systems provide many years of reliable service because they can withstand the rough and tumble of hospitality. Our terminals are all splash and dust proof, and are handhelds can withstand drops.

Our solutions have an extremely low cost of ownership

This is because our systems are reliable and are ongoing support costs are extremely reasonable. Our use of high quality hardware means our customers are not burdened with high maintenance fees after their purchase. Recent research by IBM (IBM whitepaper is available on request) has found that acquisition costs only represent 32.5% of the total cost of ownership of an average POS system, and that the majority of the costs over the life of the system are related to reliability, serviceability, manageability, and environmental costs. Therefore the cost of additional services and support are a major contributor to the overall cost of a system and as such, Sorento is committed to maintaining affordable support and service rates for all its customers.